Founded by Mathrubootham and Shan Krishnasamy as Freshdesk in Chennai in 2010, the company started its journey as a helpdesk software for customer support.

Source: https://www.canindia.com/freshworks-joins-meta-to-help-firms-boost-conversational-customer-experiences/

It is essential the helpdesk remains responsive and accessible to the public, and I encourage residents to provide feedback on their experiences with the revised opening hours.

Source: https://www.keighleynews.co.uk/news/23643302.keighley-police-helpdesk-reopening---reduced-hours/?ref=rss

It primarily focuses on the information-heavy healthcare industry, serving providers like Intermountain Healthcare, with AI agents automating tasks like patient registration, routing, scheduling, FAQs, IT helpdesk ticketing and prescription refills.

Source: https://venturebeat.com/ai/hyro-doubles-down-on-plug-and-play-ai-assistants-with-20m-funding/