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AIB has apologised after it accidentally cancelled the direct debits of some of its tracker mortgage customers that were transferred from Ulster Bank.
Source: https://www.irishexaminer.com/business/companies/arid-41211739.html
Ofgem said in a statement: "Earlier this year, we strengthened rules regarding direct debits, which should prevent excessive accumulation of consumer credit balances.
Source: https://www.bbc.co.uk/news/business-66992865?at_medium=RSS&at_campaign=KARANGA
"Ordinary people are having their direct debits raised by their energy providers, despite already having amassed large credit balances," he said.
"Then, for some reason or another, my pay started going into another account but all my direct debits kept coming out of the account, even though there was no money in it.