“From reducing manual work to sharing more knowledge to adding new customer-facing capabilities, we believe tools like help businesses put AI into production much faster without compromising safety.”

Source: https://techcrunch.com/2023/09/07/low-code-platform-retool-makes-it-easier-to-bring-ai-smarts-to-business-apps/

How does that data help in terms of recognizing actual individuals within the MSPs who are basically the customer-facing part of the business?

Source: https://www.crn.com/news/managed-services/crewhu-ceo-find-act-on-customer-feedback-for-msp-success

Ordering kiosks and customer-facing tabletop devices can reduce labor costs, decrease order wait times and improve accuracy.

Source: https://www.postandcourier.com/business/sc-restaurants-embrace-tech-as-worker-shortage-persists/article_c5a87a22-9e6c-11ed-ae43-535c819462be.html

Plenty of companies are leveraging product management (and product managers) as a way to get and retain a competitive, profit-producing, and customer-facing edge.

Source: https://www.forbes.com/sites/rhettpower/2023/10/08/3-ways-product-management-is-shaping-the-future-of-innovation-and-market-success/

Redundancies could affect anyone, no one is really safe, especially catering and customer-facing roles.

Source: https://socialistworker.co.uk/features/a-year-of-the-strikes-how-the-working-class-fought-back/

You can progress a career in most areas, from analytics and revenue management to customer-facing roles in the front office or restaurants and bars,” he says.

Source: https://www.independent.ie/storyplus/sponsored-career-progression-in-tourism-and-hospitality-if-youre-ambitious-in-any-way-youll-do-well/a1888020300.html