Synonyms that are in the dictionary are marked in green. Synonyms that are not in the dictionary are marked in red.
Antonyms that are in the dictionary are marked in green. Antonyms that are not in the dictionary are marked in red.
Common gripes ranged from standards of customer service to complaint-handling processes, enforcement actions, charges and fees.
Standards of customer service, complaint-handling processes, enforcement actions, charges and fees and discretionary council decisions were the most frequently raised issues by complainants.