“It is critical that you stay on the line during an accidental 911 so the call-taker can be made aware that there is no ongoing emergency situation,” a Thunder Bay Police Service news release said Friday.

Source: https://www.chroniclejournal.com/news/local/stay-on-line-if-pocket-dial-911/article_a66a0394-0742-11ee-8edd-17f4919a960e.html

The 911 call-taker can be heard at multiple points during the call trying to calm Sam Westby down in order for her to answer the dispatcher’s questions.

Source: https://www.columbian.com/news/2023/jan/30/camas-woman-claims-self-defense-in-husbands-death/