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Even though it’s been a valley, the history of Zendesk has shown it’s going to rise back up again soon.
So even after all that drama, its market position didn’t change, showing that even in a time of economic and company instability, Zendesk was able to maintain its position and, more importantly, its customers.
Source: https://techcrunch.com/2023/10/08/zendesk-strong-outlook/