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Evri said they had been looking into the issue – and later confirmed the parcels had been scanned ‘in error’ and would be delivered on December 20.
Source: https://metro.co.uk/2023/12/21/evri-parcel-mystery-descends-cul-de-sac-days-christmas-20008018/
Royal Mail has also faced increased competition from rivals such as delivery firms Evri and Yodel, and, of course, Amazon.
“So while we’re scrambling around trying to run a business, we’re having to wait for hours on end to try to talk to a real human rather than a recorded message at Evri.
Sue Hedges, 58, said she did fall for the Evri scam, paying a £1.45 fee to 'rearrange' her delivery and then giving out her details over the phone, thinking it was a genuine call from NatWest.