“Contract-logistics players can consider partnering up with automation providers to develop customised blueprints to allow for flexible automation that can handle a variety of customer needs,” McKinsey says.

Source: https://southafricatoday.net/financial/e-commerce/speed-and-accuracy-can-make-or-break-click-and-collect-demand-how-last-mile-delivery-tech-addresses-both-and-more/