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The chief financial officer, Joe Berchtold, and other executives downplayed any potential threat.
The hearing took place on Tuesday (Jan. 24), and while Swift was not in attendance, Joe Berchtold, president of Live Nation Entertainment, was, as well as an artist named Clyde Lawrence, who spoke on behalf of musicians.
Source: https://newstalk1290.com/musician-testifies-ticketmaster-viral-clyde-lawrence-video/
“Ticketmaster,” Berchtold said, was “hit with three times the amount of bot traffic than we had ever experienced” amid the “unprecedented demand for Taylor Swift tickets.”
Source: https://americansongwriter.com/ticketmaster-explains-taylor-ticket-mess-to-congress/